Ordering
Process and Design |
| |
| How
do I place a custom order? |
| 1)
CREATE YOUR OWN LOOK! Check out our DESIGN TEMPLATES under Sportswear
in the menu above and design your own uniforms! |
| 2)
EMAIL YOUR OWN DESIGN to Orders@head2ToSportswear.com |
| 3)
REPLICATE AND RECREATE. Find an existing uniform that you like
and let us know you would like to replicate it with your team
name. |
| (Note:
Head-2-Tō Sportswear will not copy any trademarked logos
or copyrighted material). |
| |
| What
else do I need to know about ordering custom uniforms? |
| It
is good to order 1-3 extra uniforms in case you have additional
players or if you intend to use the same uniforms for the next
few years. |
| |
| Can
I request sample products? |
| Most
often our clients find that the product photos in the catalogue
(download above) are clear enough to reflect the high quality
and caliber of our uniforms. Should you need samples to present
to the whole league or an approving body, please call us at 800.689.8830
to inquire about product sample availability. |
| |
| Can
I request a sample of my actual order? |
| For
medium to large orders, it is our policy to make a production
sample first and then we email you a digital picture for your
approval. If you need us to mail you the actual product, please
allow more time for production and delivery of your full order. |
| |
| What
are the things I need to complete an order? |
| You
would need your team name, player names, player numbers (optional),
sizes, and other special requests (longer inseams, etc). |
| |
| After
completing the order/payment, can I get help if I am not sure
of the design I want? |
| We
devote a great deal of time helping all of our clients find, modify,
and/or design their own uniforms. Please call us at 800.689.8830
and let us know what you have in mind, and we will work fast on
submitting several design options you can choose from. |
| |
| What
type of graphics files do you accept? |
| We
accept jpg, bmp, pdf, psd, eps, gif, png, and tiff files. |
| |
| What
is the minimum order quantity? |
For
uniform sets (top and bottom) - 10
For tops only or bottoms only – 20 |
| |
| How
can I check the status of my order? |
| You
can inquire via email at tracking@Head2ToSportswear.com
or e-mail your sales representative or call us at 800.689.8830.
If the order has already been shipped, the tracking number will
be emailed to you. |
|
Products
/ Fonts / Fabrics / Sizes |
| |
| What
is “pro-quality” and how is it different from other
uniforms? |
| Professional
Quality is a term used to describe collegiate, semi-pro league,
and Pro Sports uniforms. ****FABRIC*** used are of high quality
and built to be durable. The designs are more detailed, and “lettering”
is meticulously sewn on for style and durability. |
| |
| Why
are Head-2-Tō Sportswear products affordable even if it is
“professional quality?” |
| We
are the manufacturer, and therefore everything is either sold
at wholesale or in between wholesale and retail. Our sportswear
and gear will never be sold at retail. |
| |
| Should
I choose sewn on letters or printed letters? |
| Either
way you are guaranteed a superior looking uniform. Most athletes
prefer “sewn on” because of the professional look
it is associated with. Printing gives more freedom for complicated
designs and is better for reversible jerseys because it is lighter
to wear. |
| |
| Will
printed letters crack or fall off? |
| We
do use a high-quality printing method and we have not had any
complaints about paint cracking or falling off. |
| |
| What
kind of fabrics can I choose from? |
| We
have a wide variety of fabrics
including the most popular for professional athletic wear like
Dazzle, Pro
Mesh, Shiny, Semi-cool,
Air-Cool and Micro
Mesh. We also use cotton (for
warms ups and baseball attire), and satin for other uniforms.
We continuously update our fabric selections by offering the newest
material in terms of trend and technology. |
| |
| What
kind of fabric should I choose? |
| For
basketball and football, most people prefer dazzle or NBA mesh
(high quality fabric
with air-holes). Some use a combination. For football “shiny”
is often used because of it is less prone to “runs”
and tears”, or double dazzle shoulders with a combination
of heavy mesh. For baseball, cotton is widely used. For other
sports, Dazzle, heavy Mesh and Shiny are your best bets. For practice
jerseys, semi-cool or micro-mesh is usually preferred. |
| |
| What
fonts can I choose from? |
| We
have a wide selection of font styles. You can either come up with
your own font or use what we suggest. Please refer to our sample
fonts located on the Graphics/Fonts
page. |
| |
| What’s
the difference between tackle twill and printed? |
| Tackle
twill is better known as “sewn on” lettering wherein
letters and numbers made of polyester are cut and meticulously
sewn on the garment. Screen printed is heated on to the uniform
and is good for detailed artwork and for reversible uniforms. |
| |
| What
sizes do you use? |
| We
use a widely accepted “SIZING CHART” for American
Sports Apparel. Please refer to the sizing
chart page. Sizes include Youth Small,
Youth Medium, Youth Large, Youth XL, Adult Small, Adult Medium,
Adult Large, Adult XL, and Adult 2XL. Larger sizes up to 7XL are
available upon request for a small surcharge. |
| |
| How
should I choose my size? |
| Our
sizing
chart defines the actual garment measurements
for each size. For example, if you have a chest measuring 40”,
we give you the freedom to choose a slightly bigger size for “allowance.”
You might want a Men’s Large with Chest 48” for a
6” allowance or Men’s XL Chest 50” for an 8”
allowance, and so on, depending on how loose you want the jersey
to be. |
| |
| Can
I request bigger than standard sizes like 4XL and 5XL? |
| Yes,
we go all the way up to 7XL on our regular size chart. |
| |
| Can
I request longer inseams or sleeve lengths? |
| Yes
we can accommodate requests for longer inseams (shorts length)
or sleeve length; be sure to include this in your ORDER FORM. |
|
Delivery
Time / Shipping |
| |
| What
are your lead times? |
| Your
custom-made uniforms should arrive 5 to 7 weeks from your order
date. Please call Head-2-Tō Sportswear for very large orders
since they may take extra time (closer to 6-8 weeks). |
| |
| How
soon will it take for my order to be processed? |
| Instantly,
if you have a final design and approved payment, within as little
as two hours if you need help finding a design that you like.
It is really all up to you and how soon you want to get it started. |
| |
| Do
you accept rush orders? |
| Rush
orders, or custom orders needed in less than five weeks may be
accepted from time to time, depending on our production capacity.
Please call us at 800.689.8830 and we will be
very glad to assist you. |
| |
| What
are the shipping costs? |
Normal
Shipping is Free (Production + Shipping = 6-8 Weeks)
Express
Shipping-Additional Fees do apply (Production + Shipping = 4-5
Weeks)-$6.00 per piece
($6.00 for top and $6.00 for bottom) |
|
| |
| |
| |
| |
